change alternate email address for microsoft get back into my account

Check with friends and family that you may have corresponded with from that account for help. We’ll ask you questions about your contacts and email subject lines. If you used the account with any of the products and services below, these are the kinds of things to know: or accounts

You'll be asked questions that are specific to the account you're trying to recover. If you’re not sure, guessing is ok - wrong answers don’t count against you. When you get to a question that lets you “add more,' fill in as much information as you are able. The more information you can include when filling out the form, the better the chance you’ll have of regaining access to your account.Īnswer as many questions as you can as thoroughly as possible. When you're ready, you can find the recovery form here:Īccount recovery form More tips when filling out the recovery formĬollect as much information as you can about any Microsoft services you may have used with this account. If possible, complete the form using a device you previously used to sign into your account and at a location where you commonly use that device and that we'll recognize, such as your home or office. Fill out the form using a recognized device and location Make sure you use something other than your Microsoft email address for your alternate email address.Note: The working email account you provide will only be used to contact you about your account recovery form and won’t be used for any other purpose. To update your mobile, phone, and alternate email address details, select Change. In the Security info tab, select Add Method > Phone > Alternate Phone or Email to add details. In the header, select your profile icon > My account > Security Info. The alternate email address is used for important notifications, such as resetting your admin password (not your computer admin password).īrowse to the Microsoft 365 admin center. Use the Security Info page to change your mobile phone number and alternate email address. To update your phone number and email address If you're looking for how to change your company's profile information, such as company name and address, company phone number, and technical contact information, see Change your organization's address, technical contact email, and other information.įor more information about changing user contact information or removing former employees, see Related content. This article explains how you, the admin, can change your business phone and email address in Microsoft 365.

Change alternate email address for microsoft get back into my account